Insurers as DP Vendors: UNFOLDING before the insurance industry is an unforeseen marketing phenomenon as insurance companies finally bring workable agency computer products into the competitive systems market. Aetna's IBM Gemini system is the product of two industry giants and, in my opinion, is the first system to be worthy of a creditable mark in the open marketplace.

In "A Critical Look at Agency/Company Interface," Nancy James, an technology insurance expert, raises some provocative issues.